iPhone Touch Screen Not Responding or Ghost Touch
Unresponsive touch and ghost touch are usually a dirty or damaged screen, a software fault or a failing display. Check in this order.
1Clean the screen and your hands
Dirt, moisture or a poor screen protector can confuse touch. Wipe the screen and remove the protector.
2Force restart
A restart clears many touch glitches.
3Update iOS
Software updates fix touch bugs. Install any waiting update.
4Remove the case and accessories
A tight case can press on the screen edges. Disconnect chargers and accessories too.
5Look for damage
Cracks, a recent drop or liquid damage point to a failing screen.
6Replace the screen
If touch is still wrong, a new screen assembly is the fix.
Common questions
What causes ghost touch on an iPhone?
Usually a damaged or failing screen, moisture, or a bad screen protector. A replacement screen fixes most cases.
Can a software update fix touch problems?
Sometimes. If it doesn't, the screen is the likely cause.
Need to repair it?
Step-by-step guides for the fix, with the parts at trade prices.